Data Deletion Instructions
Last updated: 18 October 2026
You can ask us to delete the personal data ConvoHub holds about you at any time. We complete deletion requests within 30 days and confirm by email once done.
If you messaged a business on Instagram, WhatsApp or its website
- Email mr.abhishek1503@gmail.com with the subject "Data deletion request".
- Include the business you messaged, and how you contacted it: your Instagram username, your WhatsApp phone number, or the email/phone you gave in the website chat.
- We will verify the request, delete your messages, contact details and any lead records linked to them, and reply to confirm.
You can also ask the business directly — it can delete your conversation and lead record from its ConvoHub dashboard.
Removing our access on Instagram
If you connected an Instagram account to ConvoHub, you can stop all further data sharing yourself: in Instagram go to Settings → Apps and websites (or Business integrations), find ConvoHub and choose Remove. Then email us as above if you also want existing data deleted.
If you have a business account with ConvoHub
- To disconnect WhatsApp or Instagram, clear the account details in Settings → Business profile. New messages will stop arriving immediately.
- To delete your whole account — your business, team members, conversations, leads, documents and settings — email mr.abhishek1503@gmail.com from the account owner's email address with the subject "Delete my account".
We may keep limited records we are legally required to retain, such as payment invoices, after deleting everything else.
See our Privacy Policy for more about how we handle data.